000 00374nam a2200133Ia 4500
008 210219s9999||||xx |||||||||||||| ||und||
082 _a658.8
_bP173S
100 _aPalmer, Adrian.
_911780
245 0 _aService marketing: Prinicples & Practices.
_c Adrian.Palmer
260 _aNew Jersey.
_bPrentice Hall.
_c1995
300 _axxi; 389p
942 _cBK
950 _o658.8 P173S
999 _c33172
_d33172