| 000 | 00409nam a22001577a 4500 | ||
|---|---|---|---|
| 005 | 20250422120612.0 | ||
| 008 | 211006b ||||| |||| 00| 0 eng d | ||
| 041 | _aeng | ||
| 082 |
_a658.834 _bT913Q |
||
| 100 |
_aTaylor, Lynda King _927247 |
||
| 245 | _aQuality: total customer service | ||
| 260 |
_aLondon, _bBusiness, _c1993 |
||
| 300 | _axvii; 290p | ||
| 650 |
_aQuality Management _945981 |
||
| 942 | _cBK | ||
| 999 |
_c192497 _d192497 |
||