000 00396nam a22001577a 4500
005 20241023145241.0
008 210916b ||||| |||| 00| 0 eng d
041 _aeng
082 _a658.562
_bB765T
100 _aBounds, Greg
_914223
245 _aTotal quality management
260 _aNew York,
_bMGH,
_c1994
300 _axvii, 817p
650 _aQuality Management
_941263
942 _cBK
999 _c128556
_d128556