Besterfield, Dale H <br/><br/>
Total quality management 

 - 2nd 
 - New Delhi  Pearson  2003 
 - xi; x,533 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Quality Management<br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.562  B561T