Besterfield, Dale H. <br/><br/>
Total quality management 
Dale H.Besterfield 
 - 5th ed. 
 - Noida  Pearson  2019 
 - xxi; 622p 
<br/><br/><label>ISBN: </label>9789353066314 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562 BE-T