Bateson John E G <br/><br/>
Services marketing: 
Bateson John E G 
 - 4th 
 - New Delhi  Cengage learning  2012 
 - xvii,468 
<br/><br/><label>ISBN: </label>8131516474 
<br/><br/><label>Dewey Class. No.: </label>658.8  / BA-S