Lovelock Christopher <br/><br/>
Services marketing:people technology strategy 
Lovelock Christopher 
 - 7th 
 - New Delhi  Pearson  2013 
 - xxi,683 
<br/><br/><label>ISBN: </label>8131759394 
<br/><br/><label>Dewey Class. No.: </label>658.8  / LO-S