TY  - BOOK
AU  - Niven Paul R
TI  - Balanced Scorecard step-by-step for government and nonprofit agencies
SN  - 471423289
U1  - 352.357 N734B 
PY  - 2003///
CY  - New Jersey
PB  - John wiley & Sons
KW  - Balanced Scorecard step-by-step for government and nonprofit agencies
ER  -