Building great customer experiences (Record no. 52800)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00382nam a2200145Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210219s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 1403939494 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | SH-B |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Shaw Colin |
| 245 #0 - TITLE STATEMENT | |
| Title | Building great customer experiences |
| Statement of responsibility, etc | Shaw Colin |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | USA |
| Name of publisher | Palgrave macmillan |
| Year of publication | 2005 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xxii,218 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books and Monographs |
| 950 ## - LOCAL HOLDINGS (RLIN) | |
| -- | 658.812 SH-B |
| Lost status | Damaged status | Permanent Location | Current Location | Shelving location | Date acquired | Accession Number | Koha item type |
|---|---|---|---|---|---|---|---|
| Central Library, NIT Jalandhar | Central Library, NIT Jalandhar | General Stacks | 26.06.2014 | 94005 | Books and Monographs |